Consumers
Frequently asked questions
Answers to the questions we hear most often about paying with iDEAL | Wero.
As long as you have access to internet or mobile banking with one of the participating issuers, you can pay with iDEAL | Wero instantly. No separate registration is needed.
iDEAL | Wero is supported by several consumer banks (issuers). Consumers with internet or mobile banking access at one of these issuers can pay with iDEAL | Wero.
Yes. Every payment is confirmed within your own bank's secure environment, using the same login you already trust for internet or mobile banking. See Security for more detail.
iDEAL | Wero never asks you to confirm a payment or share bank details by e-mail or text message. If in doubt, don't click any links — go to your bank's app directly instead. See Fraud & phishing for the full guide.
iDEAL | Wero is free for consumers to use. Organisations agree a transaction fee with their own acquirer or payment service provider — see iDEAL | Wero fees for how that works.
iDEAL Checkout is the flow you meet on a webshop's own checkout page. iDEAL QR lets you pay by scanning a code — useful anywhere a webshop checkout doesn't apply, like in-store or on a printed invoice.